Quality System QS 9000 and ISO 9000 for the Construction Industry: Three Case Studies
Citation
HKIA journal: the official journal of the Hong Kong Institute of Architects (香港建築師學報), no.29, 2001, pp. 34-41
Abstract
ISO 9000 quality management systems are already in place in the construction industry for some time now. As part of kaizen or continous improvement, there is a need for organisations with existing ISO 9000 certification to upgrade their systems. For this purpose, QS 9000 quality system requirements, which were developed from the automobile industry in the United States, are examined for application in the construction industry. Apart from tracing the background to both ISO 9000 and QS 9000, the paper also examines if the construction industry is ready to receive the latter. Following indepth interviews, the three case studies undertaken for this purpose suggest that there is indeed scope for the inclusion of some aspects of QS 9000 within existing ISO 9000 quality management systems of construction firms.
(1) Abstract
(2) Introduction
(3) ISO 9000
(4) QS 9000
(a) Management responsibility
(b) Quality system
(c) Design control
(d) Purchasing
(e) Process control
(f) Inspection and testing
(g) Control of inspection, measuring and test equipment
(h) Control of non-conforming product
(i) Preventive and corrective action
(j) Handling, storage, packaging, preservation and delivery
(k) Training
(l) Statistical techniques
(5) Case studies
(a) Company A
(b) Company B
(c) Company C
(d) Ensuring quality of the finished product
(e) Nature of the construction industry
(f) Applicability of QS 9000 to construction
(6) Conclusion
Description
Subject
Type
Article
Format
Date
2001
Language
en