ISO 9000 - its what you make it!

Authors
Citation
Hinge, v.22, 1995, pp. 40-41
Abstract
The little triangle bearing the quality assurance logo has been cropping up more and more frequently on letterheads, marketing brochures and in the press recently. Most people have a general idea of what it means and on the whole think it a good idea as regards manufacturers and contractors. However, a lot of architects are sceptical as to what value the system could possibly hold for them. hinge spoke to Ray Bates, Senior Assistant Director of Maintenance and Construction Services, Hong Kong Housing Authority; Tony Toy, Assistant Director Architectural Services Department (ASD) and also to Bosco Ho, Director of the private architectural firm of Ho & Partners Architects, Engineers and Development Consultants Ltd. We wanted to find out why they thought it expedient to apply for ISO certification, and how it has changed their methods of practice. (1) What is ISO? (2) Is it just recognised in Hong Kong? (3) Who decides it you're worthy? (4) What are the general advantages of ISO? (5) This is all very well for manufacturers and contractors but why might an architect decide to apply for certification? (6) What is the procedure? (7) In real terms, how much is involved, how long will it take? (8) Isn't it just creating a lot of extra 'red-tape' only to restrict design freedom? (9) What does it mean for staff who are going through the ISO implementation process? (10) How does it work in practice and what are the benefits?
Description
Type
Article
Date
1995
Language
en
Source