ISO 9000 - guidelines for specifiers
Authors
Citation
Building journal Hong Kong China, Jan, 1993, pp. 66-67
Abstract
Since its publication in 1987, ISO 9000 has been quickly adopted by many countries and international organisations as the basis for quality management and evaluation. Recently, the Hong Kong Government announced that only ISO 9000 certified companies will be eligible for tendering Government projects after 1 April 1993.
The term "quality" is not new to manufacturers and service organisations. Indeed, there are many other quality systems worldwide. If ISO 9000 is just another quality programme, what's the big deal? Haven't business beeen implementing effective quality programs fro several decades? Carrier Hong Kong Ltd marketing analyst Steve Lam surveys the situation.
(1) What is quality?
(2) Total management approach
(3) Benefits to specifiers, buyers
(4) Background to ISO 9000
Description
Subject
Type
Article
Format
Date
1993
Language
en